FAQ & Policies
Everything people usually ask us before their first visit — where to park, what to bring, and how to find your way around the menu.
Visiting Us
We’re at Unit 45A, 1170 Sheppard Avenue West, in the plaza at Sheppard and Allen Road. Look for Gate 45A. Free parking is right at the door, with the entrance off Sheppard Avenue West.
We’re open 8:00 AM to 10:55 PM, seven days a week. Someone is here from 8am, so an early visit’s usually the quietest one.
Yes, and it’s free. The lot is right at our door with the entrance off Sheppard Avenue West, so there’s no hunting for a spot on the street.
We sit between two Line 1 stations. Downsview Park is about a 13 minute walk west and also a GO stop on the Barrie line. Sheppard West is about 15 minutes east. From either station the 84, 106 and 108 buses run along Sheppard and stop right in front of our doors.
About 750 metres, which is roughly a 10 minute walk and mostly flat. That’s a shorter walk than the one from the stadium gates to the nearest subway station. We have mapped the whole route on our Rogers Stadium page.
From York University, take Line 1 south to Sheppard West, then it’s a short walk or one stop on the 84 or 106 bus. From Herzing College we’re a short ride west along Sheppard Avenue West.
Yes, bring a piece of government-issued photo ID. We card everyone at the door, it takes a second, and then you’re on your way.
Walk right in. No appointment and no waiting outside. If you’d rather have everything ready when you arrive, you can reserve online and pick up at the counter.
Our entrance is step-free with level access from the parking lot, and there’s room to move around comfortably inside. If there’s anything that would make a visit easier, give us a call and we’ll sort it out.
Shopping & Ordering
Yes. Browse the live menu, reserve what you want, and pick it up at the counter. Your order is set aside, so nothing sells out while you’re on your way over.
Usually about fifteen minutes, and often sooner in quieter hours. We’ll have it bagged and waiting, so just come to the counter and give your name.
Not yet. Same-day delivery is one of the first things we’re building, and we’ll announce it here when it’s ready. For now, reserving online for pickup is the quickest option.
Cash, debit and credit. There’s no minimum and no surcharge.
Up to 30 grams of dried cannabis, or the equivalent in another format. If you’re not sure how that translates to edibles, vapes or extracts, ask at the counter and we’ll work it out with you.
We run specials that change through the month, and a loyalty program is in the works. Ask at the counter or check the menu to see what is on right now.
We don’t price match at the moment. What we’ll do is walk you through options at a few different price points, so you’re not paying for more than you actually need.
Sometimes, yes. If there’s a product you’re after that we don’t carry, send us a product request and we’ll look into whether we can bring it in.
Our Products
Dried flower, pre-rolls, infused rolls and extracts, edibles, vapes and cartridges, and infused drinks. You can browse everything on the live menu, which updates as stock moves.
Tell us that when you walk in, it’s one of our favourite conversations. Usually we’ll point you toward something lower in THC in a format that’s easy to measure, and suggest starting small and giving it plenty of time before deciding whether you want more.
Honestly, those labels are a rough guide at best. Two plants sold under the same label can feel quite different, and researchers have largely moved away from the distinction. What tends to matter more is the cannabinoid content and the terpene profile. Tell our team the kind of experience you’re after and we’ll get you closer than the label would.
THC is the compound responsible for the high. CBD isn’t intoxicating, and is often chosen by people who want the plant without that effect. Many products contain both, and the ratio between them changes the experience quite a bit.
Yes, we keep a selection, including drinks and capsules. Ask and we’ll show you what is in stock that day.
Somewhere cool, dark and dry, in the container it came in. Heat and light are what dry cannabis out and dull the flavour. A cupboard away from the stove beats a windowsill, and the fridge isn’t the answer either.
We order in smaller, more frequent batches rather than sitting on stock, and packaging dates are on every product. If you want to check one before you buy, just ask and we’ll read it out.
Policies & the Fine Print
All sales are final. If something is defective, get in touch within 14 days of purchase and we’ll help you sort it out.
Yes. We’re authorized by the AGCO under retail store authorization CRSA1541601, licensed to 1001435868 Ontario Inc., and everything we sell comes through the Ontario Cannabis Store.
We collect only what we need to complete your order and confirm you’re old enough to shop with us, and we don’t sell it or pass it to third parties. The full detail is in our Privacy Policy.
No. We’re independently owned and operated, and not affiliated with Rogers Stadium, Live Nation, Downsview Park, The Hangar or YZD. We’re simply a licensed shop that happens to be a short walk from all of them.
Still Have a Question?
If it’s not answered here, call or text us on 416-584-WEED, or just drop in. We’re open 8:00 AM to 10:55 PM, seven days a week.
We’re an independent, Ontario-licensed shop.
Lifted & Co Cannabis is authorized by the AGCO under retail store authorization CRSA1541601. More about us.
